Privacy Policy – CNTRD

1. General

We at CNTRD are committed to protecting and respecting your privacy. We believe in transparency and we are committed to being upfront about how we treat Personal Data (as defined below) relating to you.

This Privacy Policy (“Policy“) explains how we collect and process Personal Data related to you when you access and use our website www.stay-cntrd.com (the “Site“), how we use such information and protect it, and the rights and options available to you.

In this Policy, the term “Personal Data” shall mean any information gathered by or delivered to us by you and/or anyone on your behalf, which can reasonably identify you and/or any information which is protected under the Protection of Privacy Law, 1981, including, without limitation, first name, surname, identification number, address, phone number, e-mail address, additional information gathered during any correspondence between you and CNTRD.

By using our Site, you consent to the terms of this Policy and agree that we will collect, store and use Personal Data relating to you in manners which are outlined in this Policy.

You are under no legal obligation to provide any Personal Data to us and the provision of such Personal Data is done at your own free will and consent. If you choose not to provide us with the Personal Data related to you, you will not be able to use all of the functionalities, services and content offered by the Site.

2. The Personal Data you provide us and collected by us

  • Use of the Site. Personal Data, that you provide us through the Site, for example when you fill in contact details on the “Contact Us” form on the Site or schedule a coaching meeting through the Site includes the following: first name, last name, email address, place of work and job title, time zone in which you are located, the type of CNTRD offering in which you are interested, and whether or not you have been a client of CNTRD before. 

  • Should you use the Site without leaving any Personal Data, the information we collect about you is as described in the Cookies chapter of this Policy. 

  • Newsletter recipients. When you ask to join our mailing list or subscribe to marketing messages, we will collect your first name and last name, email address and phone number.

  • We may ask you for additional information to enable the performance of a certain service.

  • It should be noted that we do not knowingly collect Personal Data about minors (i.e., under the age of 18).

3. How We Use the Personal Data

We will use Personal Data relating to you for the following purposes:

  • To enable you to use the Site for the purpose of ordering one or CNTRD’s services or offerings;

  • To contact you, either when we believe it is necessary for the operating the Site or to provide information requested by you;

  • If you subscribed to our mailing list, we will use your data in order to send you newsletters and other marketing messages. You may choose to unsubscribe from our mailing list at any time by clicking the “unsubscribe” link in the newsletter.

  • To provide support and to address any request or complaint;

  • To fulfill any requirement under law and to assist any applicable authority or third party, when we believe in good faith that we are obligated to do so

4. Cookies and Trackers (“Cookies”)

Our use of Cookies:

Cookies are text files, comprised of small amount of data, that are saved on your device, including computer, smartphone, tablet, when you use the internet and visit various websites.

We use Cookies, inter alia, for the purpose of proper operation of the Site, which includes gathering of statistics regarding the use of the Site, for verification of details, in order to adapt the Site to your personal preferences and for the purpose of data security.

We use the Hotjar cookie and Google Analytics in order to track interaction with the Site.

If you are not interested in getting Cookies, you may do so by changing your browser’s settings. For this purpose, please use the assistance file in your browser. However, by disabling Cookies you may not be able to use some of the services and features of the Site or other websites.

In addition, you may delete the Cookies on your device at any time. It is suggested to delete the Cookies only if you are convinced that you do not wish for the Site to be adapted to your personal preferences and in the event that you do not wish for the Site to identify you on repeated visits to pages on the site that require registration. 

Aggregate Data:

Through Cookies and other standard analytics tools we may collect, use, and share aggregate data, to learn how you and other users interact with the Site, and in order to support our activities and operations.

Aggregate data may be derived from Personal Data but is not considered personal information in terms of applicable law, as this data will not directly or indirectly reveal your identity. For example, we may aggregate your and other users’ usage data to calculate the number of users of a particular function on the Site.

However, if we combine aggregate data with Personal Data related to you so that this combination of data can identify you directly or indirectly, we will treat the combined data as Personal Data that will fall within the scope of this Policy. 

5. Sharing of Personal Data

We will not share Personal Data relating to you with third parties, except in the cases described below:

  • To service providers that assist us in operating the Site and CNTRD services;

  • To service providers that assist us in administering and sending newsletters and other marketing messages;

  • If we will be required to disclose the Personal Data related to you pursuant to a court order, a request of an applicable authority or in accordance with applicable law;

  • In the event of any dispute, claim, law suit, demand or legal proceeding between you and CNTRD or any third party acting on our behalf; or

  • If CNTRD will operate through a different entity – including by way of a merger – it will be entitled to transfer to such entity your Personal Data and any additional information about you, provided that the entity receiving the information will take upon itself the provisions of this Policy.

6. Third Party Service Providers

The Site may contain links to third party service providers, such as scheduling service providers, payment gateways or analytics services, which have their own privacy policies governing the collection, use, and disclosure of your information. Please be aware that when you click on these links and interact with these third parties, they may independently collect Personal Data related to you. They act as independent controllers of such Personal Data and process it according to their own terms and policies, which may differ from ours.

We do not monitor or have any influence over the data processing activities conducted by these third party service providers. Therefore, we encourage you to review their privacy policies before interacting with them or providing them with any personal information.

7. Your Legal Rights

At any time, you can contact us at: legal@stay-cntrd.com and request to access the Personal Data that we keep about you. We will ask you to provide us certain credentials to make sure that you are who you claim to be and, to the extent required under applicable law, will make good-faith efforts to locate the Personal Data that you request to access.

If you find that Personal Data related to you is not accurate, complete or up-to-date, please provide us the necessary information to correct it.

8. Data Retention

We keep different types of Personal Data for different periods, in accordance with the purposes detailed in this Policy, as well as in accordance with the requirements of the applicable law. We will delete or make Personal Data anonymous when there is no need for further processing of the Personal Data. We will retain aggregate non-identifiable data.

For the sake of clarity, we will keep Personal Data about you as long as you use the Site or are a client of us, unless the applicable law requires otherwise. It shall be clarified that the deletion of Personal Data, if necessary, is not immediate and it may take time for the residual copies of the Personal Data to be completely deleted from the database and backup systems of the Site and/or CNTRD.

9. Information Security

We take reasonable measures to protect Personal Data related to you from loss, misuse and unauthorized access, disclosure, alteration and destruction.

However, we can not guarantee that the Personal Data is immune from cyberattacks, malicious activities, malfunctions, honest mistakes or other types of abuse and misuse of Personal Data. We shall not be held responsible for any damage caused to you as a result of intrusion and/or unauthorized use and/or theft of Personal Data from our databases or from the Site.

10. Changes to this Privacy Policy

We may update the terms of this Policy from time to time.

Substantial changes will take effect 30 days after we initially post a notice on our Site. If the updates have minor or no consequences, they will take effect 7 days after we post a notice on our Site. If we need to adapt this Policy to legal requirements, the new privacy policy will become effective immediately or as required.

If you do not agree to the updated privacy policy, you may choose to stop using the Site. Continuing to use the Site after the new privacy policy takes effect means that you agree to the new privacy policy.

11. Contact Us

You may contact us with respect to any questions you may have about this Policy at legal@stay-cntrd.com.

This Privacy Policy was last updated on June 30, 2024.